At BPSD-IT we pride ourselves on providing our customers
with a wide selection of superior quality products. However, it is occasionally
necessary to return or exchange an item that you have purchased from us. To
ensure that we can offer you the best service and deal with your return
promptly, please make sure you read and comply with the steps below:
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Complete the returns form above (except the returns number section)
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Print out two copies of this form using the print button at the end of the page
(keep one copy for your own records).
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Click on the "SEND" button to email it to our returns department.
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Allow 48 hours for us to email you with a "returns number".
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Write the returns number in the appropriate section of your printed forms.
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Carefully pack the product in its original packaging, ensuring to include one
copy of the printed return form, and all items as supplied (e.g. accessories,
cables and manuals).
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Write the returns number clearly on the outside of the shipping box.
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Return to the address at the bottom of this page.
Please note: The returning of goods is the responsibility of the
customer. It is advisable to insure any products to be returned as BPSD-IT cannot be held responsible for any items that are damaged
while in transit back to us. A valid "returns number" must accompany all
returns in all instances. Failure to include this will result in a delay with
the processing of your return. We strongly recommend that you use a recorded
delivery service that provides you with proof of receipt, for added security
and peace of mind. If you don’t accurately follow the procedure outlined above,
your return may take longer to process or even be rejected when it is received
by us.
Please send all returns to:
BPSD-IT
c/o Intramation Ltd.
Heather Wood House
Armthorpe Road
Doncaster
S. Yorks
DN2 5PX